FAQ
FREQUENTLY ASKED QUESTION
1. What is Current Fin?
Current Fin is a sustainable ocean-inspired brand focused on sustainability and ocean conservation. We currently sell paintings made from eco-friendly materials, and we’re committed to expanding our product line with sustainability in mind.
2. What makes your paintings sustainable?
Our paintings are created on high-quality, eco-friendly prints are made from uncoated and 100% recycled paper. We prioritize using materials that are kind to the environment while still delivering beautiful, long-lasting artworks.
3. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times vary depending on your location. You can check estimated shipping costs at checkout.
4. How long does shipping take?
Processing times typically take [X] business days, and shipping times depend on your location. Domestic orders usually arrive within [X] days, while international orders may take [X] weeks. You’ll receive tracking information once your order ships.
5. Do you offer returns or exchanges?
Since our paintings are eco friendly and some paintings are handmade, all sales are final. However, if your order arrives damaged, please contact us within 10 days of delivery, and we’ll do our best to make it right.
6. Can I request a custom painting?
Yes! We accept custom painting requests. If you’re interested in a custom piece, please contact us at hello.currentfin@gmail.com to discuss pricing and details. We’d love to create something special for you!
7. Do you donate to ocean conservation?
Yes! A portion of our profits goes to Project Hiu, an organization that works directly with shark fishermen, providing them with alternative sources of income so they no longer have to rely on shark fishing. This helps protect shark populations while also supporting local communities.
Want to learn more? You can check out their work at www.projecthiu.com
8. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods available through Shopify.
9. Do you offer gift wrapping or gift messages?
Currently, we do not offer gift wrapping, but we may add this option soon! If you’d like to include a special note with your order, please leave a message at checkout.
10. How can I contact you?
You can reach us via email at hello.currentfin@gmail.com or through our contact form on the website. We do our best to respond as soon as possible!